Reported By: Himsa0007
Contact information:
Redmil Business Mall Headquarters, 2414, 4th floor, Tower A, The Corenthum towers, Sector 62, Noida, Uttar Pradesh – 201301
redmil.in
Hello Sir/ Ma’am
I have recharged an airtel number with 2999/- plan on Airtel prepaid Sim Card. Before doing recharge I updated my Redmil app so that I can get updated with the offers.
I saw that 2999/- plan is providing disney+ hotstar pack free with this recharge on Redmil. But after completing this recharge my customer haven’t got the benefit of that subscription.
I talked with customer care of both Airtel and Redmil. Airtel is saying, the offer got over on 31-May-2022. Then I talked to Redmil Customer Care about all this, they asked me to keep patience and wait for reply.
So, now I’m in trouble that what to do next? Because I haven’t received the subscription yet nor I received the refund. Now either I want the subscriptions which shown me that time before doing recharge or else refund me all the money.
Details of the Recharge:-
Mob no: +91 70******07
Recharge amount: 2999/- Rupees
Transaction number:- 5277825
Recharge done date: 09-06-2022
Recharge time:- 1:27Am
I’m attaching the proofs by which you can understand my problem easily. I’m attaching the Screenshots of Successful recharge and also of the offer showing the subscription.
This is the link showing proof that I talked with Redmil Customer Care. https://redmil.freshdesk.com/support/tickets/275755. I can’t take headache of this anymore as I have other work on shop.
Kindly help me to get rid out of this, as my reputation and image in market is decreasing by this recharge.
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