SALENSHOP – Samsung Metro 312 Dual SIM Mobile Phone

SALENSHOP Reviews & Complaints

Reported By: Venkata Naresh Gopu

Contact information:
SALENSHOP
https://salesnshop.com/

I bought a SAMSUNG SM-B310E phone with ORDER #TE100192257100 in SALESNSHOP. But I didn’t get Samsung company charger, earphones and user guide. The phone isn’t working properly from day 1. It is going off for every 5 to 10 mins and restarting automatically with in 30 seconds. More importantly, the battery isn’t working properly.If i charge the battery fully, it’s going to be dead with in 1 and 1/2 hour. I bought this product on 17th May, 2017 and it was delivered on 20th May, 2017. I sent an email to
Order summary

Samsung Metro 312 Dual SIM Mobile Phone × 1
Rs. 1,099.00
Subtotal
Rs. 1,099.00
Shipping
Rs. 100.00
VAT
Rs. 122.11
Total
Rs. 1,199.00
Customer information

Shipping address
Naresh Gopu
Plot NO# 339, Sai Anurag Colony, Bachupally
Near Ayyappa Swami Temple
Hyderabad, Telangana 500049
India
Billing address
Naresh Gopu
Plot NO# 339, Sai Anurag Colony, Bachupally
Near Ayyappa Swami Temple
Hyderabad, Telangana 500049
India
Shipping method
Flat Shipping Rate
Payment method
Cash on delivery — Rs. 1,199.00
If you have any questions, reply to this email or contact us at [email protected] on 20th May, 2017 regarding this. But they didn’t reply me. SALESNSHOP didn’t provide any phone number for customer service. I want them to exchange the product or i want my money back immediately. Below are the product details and mine also

Order summary

Samsung Metro 312 Dual SIM Mobile Phone × 1
Rs. 1,099.00
Subtotal
Rs. 1,099.00
Shipping
Rs. 100.00
VAT
Rs. 122.11
Total
Rs. 1,199.00
Customer information

Shipping address
Naresh Gopu
Plot NO# 339, Sai Anurag Colony, Bachupally
Near Ayyappa Swami Temple
Hyderabad, Telangana 500049
India
Billing address
Naresh Gopu
Plot NO# 339, Sai Anurag Colony, Bachupally
Near Ayyappa Swami Temple
Hyderabad, Telangana 500049
India
Shipping method
Flat Shipping Rate
Payment method
Cash on delivery — Rs. 1,199.00
If you have any questions, reply to this email or contact us at [email protected]

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