Satvikshop.com – where is my product?

I have placed an order for RevAyur Daily care hair oil (two bottles) and Vedantika Neem Tulsi herbal shampoo (4 bottles) from satvikshop.com on 4th September 2013 through online and have paid Rs. 1096 through net banking. But till now I have not received any product of them. Before two weeks customer care was contacted me for confirmation of receiving of the product. I have informed them that i have not received any product. After that there is no call from them and no steps has been taken to reach the product to me. The details of the online shopping is given as below:

Order ID:-7000048591
Order Date : – 04.09.2013
Order total:- Rs.1096/-
Payment mode:- Net banking
website:-www.satvikshop.com

Mrs. Chinmayee Behera
Odisha
e-mail:chinmayeebehera104@gmail.com

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