Shop n dealz Reviews & Complaints
Reported By: Bhawna
Contact information:
Shop n dealz
[email protected]
This company did not provide me that order which they shown in the ad many time I called but they didn’t receive call and I also complaining on websites and email but didn’t reply.i want to back my money
This is to bring it in your kind notice that we had purchased a Lehenga online for our teenager girl costing Rs.1,399/-.
It was delivered by Ekart which is an in-house supply chain of FlipKart. The delivery boy name was Mr. Suneet Chandna (Tel: 8533964647, 7895569947, 9760292860). He came to our house in the evening of Tuesday, 15th September, 2019. When my wife told him that that weight of parcel is too light for a lehenga (400 grams) then the delivery boy assured her that she can take the parcel and pay for it and if she doesn’t find it satisfactory then it can be returned.
Thus while trusting on his words, she paid and took the parcel and immediately opened it. To our utmost shock, we found a fake frock of another design and colour costing only 1/10 of original purchased cost. By that time, the delivery boy fleed away. We immediately called him and told him for not to mark delivery of the same item as as have received duplicate item. He told my wife to contact Mr. Dinesh at his office but gave wrong no of another person (Tel: 7017252815).
Thereafter inspite of our request to return the same, he also marked the product delivered.
When we saw the bill on the pacakge then it had no supplier phone no mentioned on it. It carried a bill from Jook Deal, AB-442/ Sitaram Society, Near Archana School, Parvat Padiya Road, Surat, Gujarat-395010.
After searching for that name and address on internet, it was found out that it is a network of fake websites created to dupe innocent people and there are similar complaints posted by other customers online from all across India. The name of fake websites are Joodeal.com Jookdeal.com saribhandar.com etc all of same address. They also advertise their fake products on Facebook India. The phone nos listed there are either not working or never picked up (Tel: .9327917138, 6352282531, 9510671153, 9643311681, 8929979979). His email address as given to us by Ekart is [email protected] Ekart also gave same contact details to another Ezeedeals.in victim. Many users have also posted complaints about them on other online websites whose links are given as under i.e.
https://www.grahaksuraksha.com/zook-complaint-replacing-of-product/
https://www.consumercomplaints.in/bycompany/sari-bhandar-a533978.html
https://www.consumercomplaints.in/saribhandar-fake-product-c2267594
https://consumercomplaintscourt.com/tag/sari-bhandar-https-saribhandar-com/
https://www.facebook.com/saribhandar/
https://www.facebook.com/official.jookdeal/
https://www.facebook.com/joodeall/
When we searched for Ekart Logistics phone no and address then we could not find them on their website. When we searched google map then we found out that Ekart have listed there wrong or not working phone nos. i.e. 75359 82388 (which is shown as police no in truecaller). The address mentioned was also wrong. Thankfully another user had posted image of their board on google map which contained their address of 251, Niranjapur, Behind Shanidev Mandir, Opp Sai Lok, GMS Road, Dehradun through which we were able to reach and Flipcart / Ekart Dehradun Distribution Centre.
We asked the delivery boy to meet us at his office but instead of meeting us, he blocked our nos.
When we tried to place an online request to return the fake product then we could not find any such option.
Then we met branch manager Mr. Dinesh (Tel: 9050096475) and told him about all the problem in detail and requested him to solve it at his soonest. He then kept the product and asked us to come next day at 6 PM. When we went their next day at 6 PM then he was not there. Then we called his mobile (The no was taken from the guard since the manager refused to gave us his contact no). He then again told us to contact us next day after 2 PM. Today we called him at three times then he picked the phone and told us that he can not do anything. We then told him that we will come tomorrow evening at his office and file the police complaint for that he said that we can do what we want.
The Ekart branch manager also told us that he has been receiving numerous similar such complaints from other users and after receiving our complaint he has holded around 150 parcels of the same Jook Deal. Many such users have also posted complaints on their google map placemark and other online websites whose links are given as under i.e.
https://www.google.com/search?q=ekart%20dehradun&ie=utf-8&oe=utf-8&client=firefox-b&sxsrf=ACYBGNTP7pOyhYwnw1ACBsWfc66rAOZxdA:1571317417824&npsic=0&rflfq=1&rlha=0&rllag=30295043,78026873,3453&tbm=lcl&rldimm=7272773502686264881&ved=2ahUKEwjWgZPEraPlAhVHiHAKHZXNDVkQvS4wAHoECAoQEg&rldoc=1&tbs=lrf:!2m1!1e2!3sIAE,lf:1,lf_ui:14&rlst=f#rlfi=hd:;si:7272773502686264881;mv:[[30.308033999999996,78.06427409999999],[30.282053200000004,77.9894728]];tbs:lrf:!2m1!1e2!3sIAE,lf:1,lf_ui:14
https://www.google.com/search?q=ekart%20dehradun&ie=utf-8&oe=utf-8&client=firefox-b&sxsrf=ACYBGNTP7pOyhYwnw1ACBsWfc66rAOZxdA:1571317417824&npsic=0&rflfq=1&rlha=0&rllag=30295043,78026873,3453&tbm=lcl&rldimm=7272773502686264881&ved=2ahUKEwjWgZPEraPlAhVHiHAKHZXNDVkQvS4wAHoECAoQEg&rldoc=1&tbs=lrf:!2m1!1e2!3sIAE,lf:1,lf_ui:14&rlst=f#rldoc=1&rlfi=hd:;si:17221310502069247220;mv:[[30.308033999999996,78.06427409999999],[30.282053200000004,77.9894728]]
https://www.complaintboard.in/complaints-reviews/ekart-logistics-l300037.html
https://www.consumercomplaints.in/bycompany/ekart-logistics-a355797.html
https://www.grahaksuraksha.com/complaint/ekart/
The Ekart / Flipcart branch manager told us that the product has come from Flipcart Bangalore office and showed us the same on his computer. The product tracking showed that the product originated from Dwarka Delhi while the bill attached was of Gujarat. It seemed that all the names mentioned in the subject are involved.
When we searched on internet then we found out similar complaints about Flipkart whose photos are attached and links are given as under i.e.
https://www.amarujala.com/uttar-pradesh/meerut/haryana-team-raid-in-meerut-and-was-fake-sports-items-selling-on-flipkart
https://www.ndtv.com/india-news/amazon-flipkart-get-notice-for-allegedly-selling-fake-cosmetics-1936450
https://www.patrika.com/lucknow-news/raid-on-flipkart-other-online-shopping-companies-are-in-target-too-in-uttar-pradesh-13771/
Although our money involved is not too much but after seeing numerous similar complaints from other uses online, we took the job of writing this email while informing about the same scam to all concerned.
We now hope that someone responsible would look into the matter and arrange for needful.
Hi all, I am also one of the victim of this scam, please contact the below number for help.
Mob no. : 8929979979
Wrong producut
Dear sir/ madam
Iam not satisfy with your product ,today i received WRONG and DAMANGED item I have to RETURN the item .So plz take return your item and kindly refund my money
please refund my money as soon as possible
order no:28056
mobile no:9959754477
PLEASE TAKE ACTION AS EARLY AS POSSIBLE
This is karthick from chennai, i have to return the product , because the product was changed , i cant order this product , pls returned and pay my money .pls refund the amount and cancel the oder.
order no – 47496.
Mob -8778065448
pls take a action ASAP.
Thanks
Karthick.S
8778065448
Same as me
Todal i got wrong product i have send him the money also but the have send me the wrong product
8541967758
I am not satisfied with your product, i am getting a wrong product.
Dear Sir/ Mam
Yesterday i received your courier but the items are different as per the given order. Kindly refund the money and cancel the order.
Kindly let me know by which source you will be refunding the amount. Please refund my money as soon as possible.
Mob. No.-9991269495, 7015234220
Order No.-44325
Dear Sir/ Mam
Yesterday i received your courier but the items are different as per the given order. Kindly refund the money and cancel the order.
Kindly let me know by which source you will be refunding the amount. Please refund my money as soon as possible.
Mob No.-9991269495, 7015234220
Order No.-44325
mera parsel no 41638
mera order cancel kro and pesa refund kro mob no 7002595667
sir mena jo jbl ke orignal earphon and headphon bok kiya c vo nai a ke plz mera parsel bapis kro
fake site ….
fake product
Hi,
Im not satisfied with your product. I experted 4 Itam but i received only 3 product and this product also wrong products.. this is totally fake….no 1 is responding…… no any contact details… ????????????????
order number is :- 20236
I’m not satisfied with your product but I’m getting wrong product
I am not satisfied with your product but I am getting wrong product
I am not satisfied with your but i am getting wrong product.
Hi Sir/Madam,
I am not satisfied with your product. I experted 4 item but i received only 3 item in that watch is missing . then while shopping HP pendrive its shown but am not geting that too.
Same thing it as happened with me