Smokehouse – Online purchase/ Refund

Reported By: Preetham Nayak

Contact information:
Smokehouse New Delhi
Smokehouse.co.in

I had placed an order on the 28th of April from the website smokehouse and also had done an online payment. Due to lockdown the shipment couldn’t process hence I cancelled the order. It was told that the refund will be processed with in 15/20 days but haven’t received it yet. While we try to get in touch with them on the phone number given the person answering the phone has a rude behaviour and they do not reply to out emails. Also the website has been changed now. Seems this is a fraud business.. They had also asked to email on [email protected] but the email id isn’t active as the mail’s cannot get delivered to the respective email address.

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