sony – FRAUD WITH ME

I PURCHASED A SONY Z3 ULTRA, BUT AFTER A MERE USE OF 15 DAYS IT STARTED HEATING UP ENORMOUSLY AND HANGING. I CONTACTED THE SAMSUNG CUSTOMER CARE BUT THEY ARE BLAMING ON ME OF WRONG USE AND NOT REPLYING PROPERLY. PLEASE HELP ME OUT AND TAKE NECESSARY STEPS AGAINST SUCH FRAUDS.

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