SRI BALAJI TRAVELS AND TOURS, TIRUMALA – NON-REFUND OF EXCESS AMOUNT PAID.

We have booked 5 tickets to Mumbai from Tirupati from Sri Balaji Travel & Trours situated at Shop No.23, TTD Shopping Complex, TIRUMALA – 517 504 on 13-11-2013 (Copy of which attached please) from Mr.Murali whose Mob.No. is 996374145. This person told us that entire cost would be Rs.7000/- and he had charged us Rs.3500/- for which he had issued a receipt. The travel route is from Triupati to Bangalore and then Bangalore to Mumbai. We were asked to go to Bangalore from Tirupati via Padmasree Travels. Same we boarded on 13-11-2013 and Mr.Murali told that one Mr.Krishnamurthy.U of Damini Tours and Travles situated at 1/1, Dispensary Road, Kalsipalayam, Behind KPN Travels, OPP. Hotel City Tower), Bangalore-560002 will pick up us at Bangalore and will arrange to board on Mumbai bound Bus. The Mobile No.of Mr.Krishnamurthy are 9945089779, 9448465031 & 080-40977378. To our astonishment and shock, when we reached the Bangalore at night that too with lady members, Krishnamurthy who was rude and talking bad told that concerned bus has gone and asked us to shell our Rs.10, 500/- so that he will arrange by another bus or get lost. The person is very rude and abuisive in nature. We were also in new city or location. He tried to make us fear and trying to cash out the weakness of being with family. HE LEFT US IN THE MIDDLE OF BANAGALORE AND WENT AWAY. We tried to contact Mr. Murali of Sri Balaji Tours and Travels, but in vain and no use of help at all. Thereafter we had to approach a local person and anyhow we managed with great difficulty to get a bus from Babgalore to Mumbai that too without any proper food full day. Then when we came to Mumbai we again contacted Mr.Murali who was not available for two three days. But we treid to speak one Mr. Balu as given on Visiting Card of Sri Balaji Tours and travels mobile no. 9989377112 & 9440861109 and whose email id is balu9989377112@gmail.com who promised me that he will return the money and also told that he will take action against Mr.Krishnamurthy of Banagalore of Damini Travels. Thereafter one Mr.Raja from his mobile no.09704269949 contacted me and he also told me that he felt bad for the same and also promised that he will return the money, The telephonic talks are going between us for the last one month and they asked me my bank account details which were also given to them. But till today they have not transferred the amount. For the last One Week they stopped talking to me. All this is mental harassment to the travelor. Promising the service and not fulfilling the same amounts to cheating whereas in this case not returning the amount is harassment. If really they want to be honest, then these people would have returned it to me immediately. This shows that all these people that persons at Sri Balaji tours and travels as well as Krishnamurthy of Damini Tours and Travels are hand in gloves to harass tourists. Hence you are requested to take appropriate action against these people and also kindly recover the amount due to me.
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