streetstylestore.com Reviews & Complaints
Posted On: 30/08/2016
By: Mansi Agarwal
Contact information: streetstylestore.com
Noida
This is my worst experience so far with the shopping website of www.streetstylestore.com
I had ordered for 2 items from this website and I got an extra piece of one of the items and furthermore, this website did not mention anywhere properly about their non refundable policy. The product I received was a size smaller and I did not like the material as well. The other item I received along with it was not at all like it was in the picture showcased on their website. I did not even get any proper after sale services. I had sent an email to the help desk of this website but after 2-3 mails I sent I got a response. The lady did give me hope as if she would assist my problem but then again she promised me with a credit note against the items I got but then after that she just vanished and never replied back when I responded to her mail. Then someone from their company came and took all the three items from me from my doorstep and I just got a slip of paper with a number in return. I mailed to them informing them that I had returned the products but there was again no response. Later after a week or so I got a response again on mail and that person was asking me whether or not I have returned the items. Even after sending them a good self explanatory mail they asked me the same question again. I sent them a last mail stating their carelessness and my disgust for their services. But they find it very hard to reply to a customer’s grievance. They do not call and are so not responsible. I had almost begged to them to call me and talking to me in person so that o could easily explain what all problems I was facing, but it’s like they never read my mail and just ignored my request of calls. I have still not received my rs2100 back and I have also returned the items. It has been almost a month to this whole case. And they are being very irresponsible.
I request no one to buy anything from this shopping site which has not met any expectations of a customer. Worst site. Rather the other shopping sites like Amazon and flipkart have great after sale services and mention their conditions beforehand so that the customer is aware of all the facts timely. I have literally wasted my money unnecessarily on this useless website.