Tata Cliq – Cashback of Item not processed

Reported By: Subhadip Chowdhury

Contact information:
Tata Cliq Kolkata
www.tatacliq.com

I purchased an item from TataCliq portal, which had a cashback offer (of Rs. 1560) for exchange of old mobile. After pickup, the old item was not picked up. After many a complain and follow up over phone and social media, now the item has been picked up. Its been 4 days even after that and still the cashback not completed. The following are my details:
Order ID:109919827
Phone No: 9874405552
Please help me get my cashback. I am not aware of the escalation matrix of the company as well.

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