Thetechreviews – Poor quality and substandard product received against order

Reported By: Tinsy John

Contact information:

Sir, I ordered two Fitness X watches on a promotional offer for Rs 4,299/- under cash on delivery option. The watches, according to the advertisement, was supposed to work extremely well and had lot of features. But when I first saw the item and put my hands on it, I understood that it is a substandard and poor quality item, displaying incorrect readings and having a terrible touch screen.

I compared this with another fitness band of reputed brand that I have and found that the measurements shown were not at all correct. I paid Rs 4,299/- for these low quality watches and would like to return these and get the money back, which they promised to do, if done within 10 days. I received the watches only on 26th April and today is 4th May 2021. I am unable to find the contact number of the marketing people and the emails sent to them are not replied. The screenshot of the product page is attached herewith.

My email id is [email protected] and phone number is +91 8129117171.

Please help with this.

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