ADD REGARDING JOB WAS GIVEN AS :
Responsibilities of a Customer Support / Tele-Caller Executive:
The generic responsibilities of a Customer support or Customer Care executive are stated below
To remain as basic point of contact for customers with queries, complaints, feedback’s, requests etc.
Ensuring timely and professional responses to all complaints, requests and queries received.
Research and compilation of answers for informational requests from customers.
Proper recording and scrutiny of the complaints received.
Maintain and develop external party relationships.
Preparing reports on the activities of the Customer Care department or team.
Efficient dealing of complaints to completion and enabling satisfaction of customer.
Rendering useful administrative support to other members of the customer care team.
BUT AFTER THIS THEY GAVE ME A JOB AS SALES REPRESENTATIVE BUT A FIXED SALARY WAS ASSURED AFTER WORKING FOR A MONTH WHEN THE SALARY DATE CAME . THEY SAID YOU DIDNT ACHIEVE TARGET SO YOU WILL NOT RECEIVE ANY PAYMENT.