Reported By: JIJO GIREESAN
Contact information:
travelsees.com DELHI
Booked Flight ticket from Indigo yesterday, for 4Adults and 3 Children TRV-SHJ through Travelsees.comAfter showing Fare and Reconfirming with Airline before Payment, agreed to Pay Rs.77,707 for Booking.After receiving agreed payment successfully, Agency hold the Ticket for the same amount. But not make booking. After 15 min, contacted me to give Extra Rs.14,000, saying Airline increased Fare!This is sure conspiracy between Agency and Airline:1. Only my booked flight Fare changed after few minutes of taking money from me. No other Flight price on other nearby days or Any other Airline fare changed at that point of time2. Fare HIDDEN on Indigo site. Contacted Indigo call center and even talked with Supervisor. She said this price is Hidden by Agency! Is this permitted by DGCA to allow Agency to hide the exact Payment amount made to Airlineand Airline follow instruction of Agency and HIDE the exact payment from customer? This is pure violation of Consumer rights as the Invoice price sent by Agency is different from Original amount collected!Then Agency ask for extra payment, saying booking cannot make since airfare increase. After taking extra money, confirm previously held booking with old price(Rs. 78,407 as revelaed from Hidden Fare breakup). Why Hide Fare breakup?
JIJO GIREESAN
9496447476
—————————————————-
How to file a complaint against TRAVELSEES?
* Go to page
* Write TRAVELSEES in company name section and write your complaint in detail
* Enter your personal information (email will not be published)
* Get refund / replacement / damages from TRAVELSEES.