My Customer ID Number is – 94346418
Since last 15-20 days my set top box keeps hanging. I am not able to watch any channel.
At best I can see Home channel.
I tried calling customer service number 4-5 times but after spending 15-20 minutes to explain the issue and answering questions from customer service specialist phone gets disconnected. No call back after that.
Obviously issue is not yet resolved even after 15 days and 4-5 attempts
I request to
1) Resolve the issue earliest
2) Addition of 20 days of lost time
3) Clarification for not able to resolve issue so long and poor customer service.
SET OFF BOX IS NOT WORKING PLEASE KINDLY GIVE US SERVICE
Dear Shailendra,
We understand that our representatives have got in touch with you and have resolved your issue.
Please feel free to contact us in future.
Warm Regards,
Videocon d2h Team
Dear Shailesh,
We have forwarded your issue to our concerned department and will get it resolved at the earliest.
Warm Regards,
Videocon d2h Team