Reported By: Namrata Jiwani
Vivanta vacation club Noida
Signed up for Gold membership plan with Vivanta vacation club for INR 75000 on June 18th in Mahabaleshwar. We were told that it’s going to be in EMI for 24 months but it got deducted in one go from my credit card. Now I’m paying 18% interest every month on the total amount. Secondly, it was told that if we opt for 4* and above rating hotel stay, then only the Annual maintenance charges (AMC) of 9000 will be charged. But now, the company says no matter which stay you select, you have to pay AMC each year. The person who did false commitments Vijay Panwar, is now not reachable and his phone number is switched off. The customer care tells the same info and asks to pay AMC. This is a total fraud and I’m paying additional charges due to unauthorised one time payment they got and I’m not willing to pay any other charges. Please help me to cancel the membership and get my full refund of 75000(. I’m going through financial crisis due to additional interest.
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