voonik – product not received and cancelled my order without my permission

Clothing, Shoes & Accessories / , , , / 9 Comments / May 19, 2016

I placed an order on 9th May and was supposed to receive my saree on or before 15th inspite of following with the team they didn’t send the product till 16th may saying that they lost the product in transit. may they asked me for 48hrs. after 48hrs on 18th when I called and spoke to the floor manager he said product quality was not good and we cancelled your order. they did not check with me whether I would like to cancel the order or want some other saree similar to or in that price range. Im still able to see that saree on their website but they are not ready to give me. if the quality is not good then why they are displaying that product? aiant they concern about their brand image. Chor log hai.
designer-red-and-orange-silk-and-net-designer-saree-product

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9 thoughts on “voonik – product not received and cancelled my order without my permission”

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  1. PREETI PANDEY

    sir please cancelled my order no .R1852392072 THIS ORDER WILL BE DELIVERED ON 12-04-17
    NOW I HAVE NOT RECIEVED PLEASE CANCELLED MY ORDER SIR.

    PREETI

    Reply
  3. gwgeybene

    product quality was not good and we cancelled your order.
    customers service is very bad.plz don’t purchase the products on this voonik site.
    it’s a fake products.

    Reply
    1. Voonik

      Hi Saud,

      We are extremely Sorry to hear that you haven’t received your product on time.
      Please share your order number and contact details at [email protected], we will get in touch with you and resolve the issue at the earliest.

      Thanks and Regards,
      Team Voonik

      P S: For further clarifications you can contact us on 08066667777 or [email protected].

      Reply
  5. Voonik

    Hi Priyanka,

    Accept our sincere apologies for this unfortunate incident. We’re forwarding this case to our Quality Check team who will take the necessary action right away. Please share your order number and contact details at [email protected], we will get in touch with you and resolve the issue at the earliest.

    Thanks and Regards,
    Team Voonik

    P S: For further clarifications you can contact us on 08066667777 or [email protected].

    Reply
  6. Voonik

    Hi Sweety,

    We are sorry that we had to cancel your order.Please share your order number and contact details at [email protected], we will get in touch with you and resolve the issue at the earliest.

    Thanks and Regards,
    Team Voonik

    P S: For further clarifications you can contact us on 08066667777 or [email protected].

    Reply
  7. Voonik

    Hi Sweety,

    We are truly sorry to know that we have cancelled your order.Please share your order number and contact details at [email protected], we will get in touch with you and resolve the issue at the earliest.

    Thanks and Regards,
    Team Voonik

    P S: For further clarifications you can contact us on 08066667777 or [email protected].

    Reply
  8. priyanka

    you are lucky you don’t got this saree. I had also order this saree on 13th May 16 and got delivery of white plain material cloth instead of saree. I have raised complain already,
    Such a froud

    Reply