Wizrob fashion – Received a non functional CASIO LTP-B110M-7AVDF Enticer Ladies Analog Watch from Flipkart from Wizrob fashion.

Reported By: Damini Verma

Contact information:
Wizrob fashion Betul
Flipkart

I have ordered a CASIO LTP-B110M-7AVDF Enticer Ladies Analog Watch from Flipkart from Seller Wizrob fashion and received a non functional watch. I have applied for return but at the time of pickup the wish master demands a 3 digit style code written on wash and care silicon cloth tag attached to watch but there is no such tag and code present so the pickup agent is unable to pickup the product. I have contacted Casio Official website but they said there is no such cloth or style code from brands side they just have a unique serial code for all there products so there no point of asking such code to return a product it’s just there way of not approving return. I have been trying to return the product since a week but unable to. Also the Flipkart and seller are not helping. I have contacted them several times and raised issues multiple times but the keep on extending the resolution date and marks the issue as resolved without helping me out. The product costed me 1800 Rs. It’s been almost 2 weeks of my purchase but the product is still not returned. Help me.
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