Respected Sir / Madam,

Greeting of the day

Kindly be informed, I had filed PF application with Y-Axis HR department on 20-Feb-2016 and till now they have not processed my PF application.

I tried contact Ms. Lucy (contact person) and she is handling my calls and emails unprofessionally.

I tried reaching the front desk of Y-Axis, Ms. Vandana picked up the call and informed me that Ms. Lucy will call shortly, she didn’t turned for whole day and next day I called up and Ms. Lucy informed she had processed my application with some consultant and I shall receive my PF claim within a month.

I had submitted my PF application on 20-Feb-16 and after filing an online complaint with PF office bearing complaint number ROHBD/E/2016/02233, Ms Lucy called up and informed me that application are pending from my end.

I reminded Ms. Lucy that why she didn’t turned up to me as I submitted my application on 20-Feb-16.

I questioned Ms. Lucy that what she was doing from last 2 months? When I questioned her, she turned rude and started using foul language and she informed she will not process my application.

The two different replies from Ms. Lucy confirms that Y-Axis had delayed my PF application and they have unprofessional staff.

It was really bad experience working with Y-axis

Abdul Muqeet