Yatri Yatra Travel Services Reviews & Complaints
Reported By: Jagadeesh Amarapuram
Contact information:
Yatri Yatra Travel Services
Hi,
We had booked a holiday package with Yatri Yatra Travel services for Shimla-Manali-Delhi-Agra. While things were kind of OK for Shimla and Manali. Lot of trouble with the service. The services for Delhi and Agra were worst.
1. We were promised that we will be given a hotel similar to fab hotels (karol bagh/airport) or at fabhotel itself.But what was given was an OYO hotel that too in a clumsy place in some gully near Main bazaar of Pahargang area. Prem Deluxe was the hotel name. He had promised Breakfast and Dinner and charged as per that. On reaching the hotel, we found that he has not booked any breakfast or dinner. There was a complimentary breakfast from OYO side but that was pathetic. The hotel room was horrible. There was a drainage leak and entire room was filled with drainage water and was stinking. I had to fight with the hotel fellow to get another room. Finally got a room with lesser capacity.
2. AC tempo traveller was promised for sight seeing. But it was not provided. He arranged for one scorpio and Swift dzire car that too almost after half a day was over. That Scorpio’s AC was not working properly. It was horrible travelling in that non-AC kind of vehicle in the hot weather at Delhi/Agra.
3. Airport drop was promised as per the package. He did not provide that as well. He asked us to book a cab on own and he will refund it. I took a confirmation from him on the same and also got a message from him that company will pay 1500 which was the amount agreed with the cab person. But till date, he has not paid that amount.
I would want the travel agency to refund atleast 40% of the Delhi-Agra package amount for this horrible service which was 44200 + tax.
Regards
Jagadeesh A
+919742128419