ZENAIRA Surat Gujarat India – Kurtis n palazo sets 2 nos. ZNR105-2 ZNR106-2

Reported By: SMT.Rohini Sisodia Debbarman

Contact information:
ZENAIRA Surat Gujarat India SURAT GUJARAT
[email protected]

Respected legal team
I the complaints would like to inform that I had made on line shopping from zenaira co. Situated at Surat Gujarat India Order date 07/26/2021
Customer ID#2319 MAP ID 25349888
Product ZNR105-2 ZNR106-2
INVOICE VALUE RS.1694
I RECEIVED THE PARCEL ON SATURDAY .ON OPEN ING IT THE ITEMS ORDERED WERE NOT the same which I had ordered on that day.
On receiving the Kurtis were short sleeves on the website it is full sleeves. The PALLAZO is also of different fabrics n pattern. It is totally different as shown in the web. The quality but fabric is too much of inferior quality which on online shopping it looks gracious n smart.
The sender company Zenaira is defaming the name of Surat bcoz Surat is famous for good fabric n Gujrat as a whole is famous for its stitching. The tailored fit product is so fine that it fits each ones body . Here in my matter the fitting is not up to the mark. It is not at all properly stitched. The sleeves may tear off due to unstitched side. The fabric used is too of inferior material n quality.
I would like to suggest that this type of on-line shopping must be stopped .n Strict actions must be taken as the earliest. Against Zenaira phone no. 6356612232. Shop no.19; FIRST FLOOR, JAI MAA LAXMI SOCIETY,NEAR TAPOVAN CIRCLE NANA VARACHHA GUJARAT SURAT 395006. [email protected]
I RECEIVED THE PARCEL VIA BLUEDART COURIER SERVICE.BUT THE COMPANY HAS NOT CLEARLY MENTIONED THAT HOW TO RETURN BACK THE PARCEL THAT MEANS WHO WILL BEAR THE COURIER EXPENSES. THE COSTUMER OR THE SELLER?
MY QUESTION IS STILL CONTINUED THAT IF ITEMS R RETURN BACK THEN HOW THEY WILL REFUND BACK TO US I DONT SEE GOOD INTENSION.
IF THEY SEND BANK DRAFT IT MAY BOUNCE AND AGAIN UNDER NEGOTIATE ACT ONE HAVE TO FILE COMPLAINTS AGAINST THEM. IN THIS WAY TIME WOULD BE WASTED. AS PER MY OPINION SUCH ONLINE SHOY SHOULD BE COMPLETE LY STOPPED FOR THE SAKE OF SOCIETY N COMMUNITY.
I AGAIN REQUEST U TO SEE INTO THIS MATTER N TAKE THE APPROPRIATE STEPS/MEASURES N THUS SAVE THE SOCIETY FROM SUCH EVIL FORM.
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  1. They are doing online fraud . I have also faced the same . I wanted to return the parcel I have received as the product quality was so cheap and completely different from what they have shown on their site but I did not find any appropriate customer care contact. After searching for long, I found one but I did not find his intentions right. This is complete nuisance on their part . Strict actions should be taken against them. They are not just doing online fraud but also defaing the name of SURAT CITY.