Zotezo – Product not delivered and refund request not accepted

Hi Team,

I have placed an Order for purchasing Herbal Capsules with the online shopping site Zotezo during Feb-2016 but they are not processing the order till now and the refund request placed in Customer service page is also not accepted / opened for review.

I doubt that this site is cheating me with the payment I made through Credit card.

Can you please help me to raise a complaint against Zotezo and recovery the money back from them.

Order # 100017797 dt 29th Feb 2016 for INR.1129 for purchase of Morpheme Terminalia Arjuna Cardiac Support – 500mg Extract – 60 Veg Capsules – 3 Combo Pack

Order cancellation & refund refund request raised through Customer service page ( LDY-245-01943 )

Thanks
Sailesh
Mobile: 9900911669
No.17, 1st Floor, 5th Cross,
Muneshwara Layout, Kudlu Main Road,
Bangalore – 560068

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