1 Supershop Internet CY – Blackstone 36 inch griddle

Reported By: Natalie McCrimmon

Contact information:
1 Supershop Internet CY Monroe
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Ordered on 12/28/2018 (transaction done on debit card thru Bank of Social Circle/Madison ($79.90) cleared on 01/01/2019. Produckt not received to date.

63 thoughts on “1 Supershop Internet CY – Blackstone 36 inch griddle”

    1. order 1 36 inch Blackstone griddle on1/16/19,using visa card. don’t received the product which the said would arrive with in seven days. send the an email on feb 4th and the seventh no response. what a rip of $100.00 lesson. john alexander

    1. Hello I ordered a grill on 12/24/2018 took the money out of my account 1/2/2019.and still have not received my grilled.say7-10 days still waiting.no excuse say my bank has not cleared the money it clearly this place is a rip-off.i would like the grill or my money back ASAP. How can you put it out there and lied to many of people.
      David

      1. I also ordered the grill in January never received oh I did just receive a computer light which I can buy in any store for $1 most company’s give them away for free as advertising. Wrote back to the company and they say they will gladly only refund half of the price I paid do not use this company and Facebook should vet their ads (company) before they let them on people’s feed

  1. I’M HENRY PERATTO OF MANCHESTER NH., I ORDER A BLACKSTONE GRILL ON JANUARY 6 2019 I WILL RECEIVE THE ITEM IN 7 DAYS SUPERSHOP SEND ME AN EMAIL THAT MY ORDER WAS PROCESS ORDER # 43959 , I PAID WITH CREDIT CARD, TODAY 01/31.2019 ON THE EMAIL OF MY CONFIRMATION I REPLY TWO TIME AND NEVER HAVE ANY RESPOND ABOUT SINCE I NEVER RECEIVE THE ITEM TO THIS DAY TODAY I CALL MY CREDIT CARD I DISPUTED THE CHARGES

      1. Hello I ordered a grill on 12/24/2018 took the money out of my account 1/2/2019.and still have not received my grilled.say7-10 days still waiting.no excuse say my bank has not cleared the money it clearly this place is a rip-off.i would like the grill or my money back ASAP. How can you put it out there and lied to many of people.
        David

  2. Ordered on 1/13/2019 As of February 4th still not shipping notice and emails are a robo reply with no info just excuses. Going to file complaint with credit card company to get charges reversed!

  3. I purchased the grill on 1-8-2019. Paid with Debit Card. As of today I have not received anything. I worse part is I have to hear my wife say I told you so.

  4. I purchased a Griddle on 1-6-2019 money was taken out of my account have not received any thing yet will be contacting the Federal trade commission and refer in my complaint facebook page, also contact FBI and BBB this crook needs to be found

  5. I ordered 3 grills on January 15, 2019 and have sent daily responses and have gotten a few emails back and now nothing and no frills! Almost 300.00 gone!!
    So disgusting!!!

  6. Armand DARIO MACLENNAN

    I’ve ordered on 01-09-19 there 36’ griddle. And I haven’t receive my Order. I been Emailing the supershop for month. Multiple times. Regarding my order. And got a reply by checking the query. I have ask to refund my money. And no reply. How can I able to get my money back? I been scammed from this company.

  7. I ordered a blackstone 36 inch flat top grill in January posted to my credit card on 1/19/2019. still no griddle and no response. Will report to credit card company as fraud !

  8. Total scam. My experience was the same. Paid, account debited, followed up four times via email and only received the automated response. I only ordered it because their website originally displayed an address 30 miles from me. Every other contact and the company site displays one in GB.

  9. GRILL ORDERED ON 12/31/2018. NO GRILL AND THEY KEEP SENDING MESSAGES THAT ARE AUTOMATED. I AM DISPUTING THE CHARGE AND GOING TO TAKE ACTION.

  10. my wife ordered one of the Griddles on 12/31/2018 , Supershop took their money on 01/01/2019. and nothing even wrote to Facebook since it was in their site and no response from them either

    1. I also reported them to Facebook and got no response. Isn’t there a government agency we can make
      aware of them. Apparently this company is in London, England if that is even true. I have emailed them
      and no response. It’s a shame there are such rotten people in this world to get money by cheating others.
      I bought this for my husband for a gift and I am really mad.

  11. VERONICA. SZYMKOWIAK

    I. Ordered flat grill. January. and I still have. Not received. It. They. Took. my. money. and. I HAVE NOTHING. GOING. TO. THE LAW. IN. US. @UK.

  12. Somebody needs to investigate this company and shut them down. I ordered the grill on 1-11-19 and have not receive the product but they took my money. Sent them an email but they sent me 3 stupid questions to answer and each email after that was the same stupid questions. Requested money to be refunded but they sent me the same 3 stupid questions again. This company site needs to be investigated and shut down

  13. Ordered on Jan 2, 2019, they billed me on Jan 4th and then never shipped. Asked them about 8 times via email where my grill was and just got back robo-email saying the same thing (nothing). Same grill is for sale at Walmart for $247 + tax. Reported them to the bank where my card is and they are filing a fraud charge and will give me my money back. If you saw them advertized on FB from “SuperShop” figure out a way to report them for fraud to FB.

  14. ADRIENNE GOTHARD

    Ordered mine 1-6 2019. took my money now they tell me o 2-2-2019 7-15 days delivery. well nothing. emailed today but also have a number to call. will try ti figure out international phone calling.. if no avail tomorrow, will go to bank as i used a credit card for protection.

  15. Ordered 1/12/19. Card charged and nothing received to date. Filing on my credit card as fraud! Very disappointed in FB for advertising like this.

  16. Same here order the grill jan3 still no grill if no response I will call face than a lawyer I think we can class action these asshloles

    1. Jeanette L Winsor

      I agree does anybody know the appropriate law enforcement dept. in London, England. My bank is also
      investigating these thieves as I also filed a dispute. I am thinking of calling the FBI and reporting this.
      J. Winsor

  17. Also ordered the griddle on January 2nd. On my invoice it said order added February 2, 2019. I keep emailng, they keep sending robot responses.

  18. I also ordered the grill in January never received oh I did just receive a computer light which I can buy in any store for $1 most company’s give them away for free as advertising. Wrote back to the company and they say they will gladly only refund half of the price I paid do not use this company and Facebook should vet their ads (company) before they let them on people’s feed

  19. Eileen Fontaine

    Over 2 months still no grill & generic emails,calling credit card to see if I can get back my cash

  20. Unfortunately my husband and I not only ordered the Blackstone Griddle but a Dewalt Saw on Jan 1, 2019. Our account was debited but still have not received the merchandise. I wrote to the company and received a canned response regarding shipping times. I wrote back again since it is well past the 2 weeks delivery time and the emails came back as undeliverable.

  21. Agree with all the complaints- same thing- canned response- no action. Upset that Facebook takes no action with all the complaints lodged.

  22. I got a night in the mail instead of my flat top grill. anyone that has had any transactions with this place call you credit card company asap. I have been reimbursed.

  23. I was taken by these folks too. Ordered on 1/15/19. Never received it. Sent to emails at different times asking about it and all I got was an informational response they send out implying that I did something wrong. Am calling my credit card company today

  24. I have waited two months and still no grill, just automated messages that do nothing!
    Facebook should not allow this!!’

  25. Ordered grill Jan 12th 2018 they took money off of my credit card and still no grill as of March 13th 2019, sent many emails and get the same email from them back that my card was declined but yet it showes them taking the money out

  26. whow im not the only one that got ripped off. I tryed there phone number but its no good. I got there
    address and found that they are supposed to be located in London England. the township or district is
    westminister. I tried long distance info and cant tell me anything. we need to find someone rthat lives there
    and maybe they can tell us somethong

  27. Scam scam scam after numerous emails to refund my mo ey as i did not recieve the grill! I was then sent a watch in the mail! After asking about returning the wrong item there is a charge to return, Scam scamscam

  28. Same story here, took my money with no problem but same story 7-15 days. still nothing, lesson learned never buy anything from facebook ever again

  29. Jeanette L Winsor

    I emailed Facebook asking for help and of course got none. I reported them to the White House and asked
    that someone assist all of us.

    J. Winsor

  30. I ordered the same thing and got the same results.

    Big Scam and FB let’s these people advertise?? what a crock!! No wonder FB is in so much heat these days.

    Zuckerberg could give 2 shits.. He got his money!!!

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