Reported By: Nabeel Hassan Iqbal
Contact information:
10-PRO Consulting
I am sure that 10pro stands out when compared to other consultancies but along with professionalism they can show some compassion as well. I signed up with 10pro in February of 2020. Everything went into lockdown (due to Covid-19) soon after and it took me 5-6 months to get all the documents ready. My application was loaded in the system at the end of last year. I have now received an email from 10pro stating that my contract has expired and that they will no longer work on my case. At the very least they could have worked on my case for three more months considering the unexpected delay due to the pandemic. Everyone is getting some sort of concession or extension nowadays. I guess money matters more than the customer satisfaction.
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We paid AED 10500 for a Job Contract for Portugal and 10Pro has given us a Job Contract but when we arrived in Portugal with a Schengen visa as per their advise, the said Contract is cancelled without us knowing. Now 10Pro is blaming us why we did go to Portugal and when we asked for a refund they are making up stories and telling lies.
This company is a FRAUD. Scammer! Customer service is their top priority but after paying the AED10500, staffs (Mark, Virginia, Denzil, Devin and even the CEO as he introduced himself to us) are all LIARS! Whoever reads this message, please do not deal with this company (10Pro Consulting Dubai)