Airasia Reviews & Complaints

Reported By: nehpets racc

Contact information:
Airasia

This is a stage 2 complaint. The content of my 1st stage complaint stands and you have not addressed it. This is deplorable, you did exactly what I asked you not to do in sending me BS emails saying my complaint was being dealt with. Now I am very unhappy with your poor customer service and expect this very valid complaint to be dealt with by a person in authority pronto. In addition I expect an apology and a full refund of the cost of the ticket from KL to Dubai . Do not be mistaken, I will pursue this matter until I get satisfaction, the more you ignore me, the higher I will go. Come on multiple award winner, get your complaints department sorted out!