AirAsia – Rude Attitude

Reported By: Jalal Arif

Contact information:
AirAsia

I was flying from Saigon airport to Bangkok last night 7/9/2022. They demanded very strange things. Like the Covid vaccination proof, although I had come from Abu Dhabi to Bangkok about 2 weeks ago and there was no such demand from Thai authorities. Then they said where is your return ticket from Bangkok to UAE. I had come from Bangkok to ho chi min and returning back to Bangkok.

No such demand was there when I boarded from uae and also when I arrived in Bangkok. So I had to make a booking at that minute just to be able to check in. They told me it’s a law for all travelers apparently it was a lie , coz I met in the airport other travels like me and the air Asia staff did not demand such a thing from them. Do you discriminate between different nationalities?

This was my booking reference AUCIQL. I hope to get a response from your side..
Regards.

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