anandindia.in Reviews & Complaints
Reported By: mansi
Contact information:
anandindia.in
www.anandindia.in
I HAVE PURCHASED WAX PAD BEFORE 5 DAYS, AND SURPRISED TO SEE THE ITEM IS VERY MUCH OF LAW QUALITY AND NOT GIVEN THE RESULT. ON THE SAME TIME I HAVE CONNECTED TO CUSTOMER SERVICE DEPARTMENT AND GET TO KNOW THAT I WILL BE GETTING CALL IN 48 HOURS BUT AFTER 48 HOURS I DIDNT GET CALL.SO I AGAIN CONNECTED TO CUSTOMER SERVICE DEPARTMENT FOR STATUS OF MY REFUND AND THEY SAID THEY LAUNCHED COMPLAIN, I WILL BE GETTING CALL WITHIN 24 HOURS. THEN AGAIN CONTACTED THE DEPARTMENT AS DINT GET CALL SO AT THAT TIME I GET TO KNOW THAT ON 3RD JUNE THEY HAVE CALLED UP ME AND MY PHONE WAS UNREACHABLE THEN I AGAIN ASKED THEM TO CALL BACK AND GIVEN ALTERNATE NUMBER BUT STILL I AM NOT GETTING CALL FROM YOUR SIDE FOR THE REFUND STATUS OR ANYTHING.
I AM VERY MUCH DISSATISFIED WITH THE PRODUCT AND CUSTOMER SERVICE, I WILL NEVER SUGGEST YOUR SITE TO ANYONE FOR PURCHASE. IF YOU LOSING 1 CUSTOMER THAT DOES MEAN U ARE LOOSING 1000 OF CUSTOMERS. YOUR THIS KIND OF POOR SERVICES IS SHOWING THE LEVEL OF YOUR BUSINESS AND SPOILING IMAGE OF THE COMPANY.
I WOULD BE APPRECIATED, IF I WILL RECEIVE MY REFUND WITHIN 2 DAYS.THIS IS VERY MUCH STRONGLY INTIMATION TO YOU THAT CUSTOMER CAN GO TO LEGAL AS WELL IF YOU ARE NOT GIVING PROPER REPLY OR SOLUTION.pLEASE NOTE THAT I HAVE ALL THE CALL RECORDING FOR HOW BADLY YOUR DEPARTMENT IS SERVING TO CUSTOMERS FOR SHAKE OF 599/RS OF THE PRODUCT.
AWAITING FOR YOUR QUICK RESPONSE ON MY COMPLAINT.
THANKING YOU
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