Apollo Times Travel and Tourism – Urgent Complaint Against Apollo Times Travel and Tourism – Lack of Response and Website Closure – Lost 8000 AED

Reported By: Mr. Anuprasad Koottummel Thazhe

Contact information:
Apollo Times Travel and Tourism Dubai
https:// www.apollotimestravelandtourism.com/

Dear Sir/Madam,
I hope this letter finds you well. I am writing to bring to your attention a serious issue I am facing with Apollo Times Travel and Tourism LLC, a company based in Dubai. I have purchased a travel package from them, but I am facing significant challenges in receiving the services promised, and the situation has escalated to a point where I am deeply concerned about the legitimacy of the company.
Here are the details of my case:
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Package Information:
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Package Number: ATTT-UAE-1001443
Applicant Name: Mr. Anuprasad Koottummel
Spouse Name: Mrs. Eshwari Uday Chachad
Phone Number: +971 566414273
Email: [email protected]
Address: Ali Abdulla Building – Room -103, Al Karama, Dubai
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Payment Details:
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Total Package Cost: AED 8000/-
Initial Payment: AED 8000/-
Balance Amount: Nil
Date of Joining: 12/01/2023
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Communication Timeline:
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I received the welcome email on January 16, 2023.
I sent an inquiry email on January 18, 2023, regarding tour details.
Multiple follow-up emails were sent on January 24, 28, and February 14, 2023, with no response.
Delivery failure notifications were received on February 14, 2023, indicating the inbox of [email protected] is full.
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Website Status:
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The official website https://www.apollotimestravelandtourism.com/ shows that it is permanently closed.
Given the circumstances, I believe there is a serious breach of service and potential fraudulent activity by Apollo Times Travel and Tourism LLC. The lack of response, coupled with the closure of their website, raises concerns about the legitimacy of the company.
I kindly request the Dubai Police to investigate this matter thoroughly and take appropriate action against Apollo Times Travel and Tourism LLC. Additionally, I seek assistance in recovering the funds paid for the travel package.
I have attached relevant documents, including the welcome email and communication records, for your reference.
Your prompt attention to this matter is highly appreciated, and I am hopeful that necessary actions will be taken to address this issue.
Thank you for your understanding and cooperation.
Sincerely,
Mr. Anuprasad Koottummel
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