Aramex International – Aramex: Shipment never delivered

Aramex International Reviews & Complaints

Reported By: miral talat

Contact information:
Aramex International
Sharjah,UAE, United Arab Emirates

My shipment was supposed to be delivered 21 December and I made it clear it has to be delivered before 6pm as I’m traveling by 8pm same day. At 6:15 I called to know that my courier is in a totally different place and he can’t come to me as he’s not responsible for my area!!! After I contacted the customer service they promised that it will be delivered before my flight. I waited and called and waited and called and all in vain. I missed my shipment to catch my flight.
Till here I could assume it was a courier’s fault but the costumer care simply didn’t care. All I can get is sorry for the inconvenience and we will contact you and no contacting nor actions taken.
The funny thing is the are still trying to deliver to an empty house and in the tracking they say I refused to receive it.

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