Aramex International Reviews & Complaints
Reported By: Marius Grobbelaar
Contact information:
Aramex International
Dubai, United Arab Emirates
Date: 5 December 2017
Parcel number: 9325001674
On 4 Dec 2017 I received a text message informing me that my parcel would be delivered. It was not.
On 5 Dec 2017 I received another text message on my mobile phone that my parcel would be delivered. At about 3pm I saw one of your Aramex delivery guys (in Dubai) pull up in front of the Carrefour shop in Cluster Q, JLT. I thought that he was coming to deliver my parcel. I watched him from the 3rd floor of my building. He made a phone call and some time later another Aramex delivery guy arrived. The two of them spent some time talking, then they both departed without making any delivery. Why did they meet at this location without delivering any parcels?
It is now 6pm on 5 December 2017 and my parcel has still not been delivered.
It seems like it is common practice these days that one receives a text message indicating that ones parcel would be delivered and then it is not. This is not my first complaint about Aramex service delivery in Dubai.
If it is of any help, I am willing to share the photos that I have taken of the two delivery guys.
Sincerely,
Marius Grobbelaar