Awok.com Reviews & Complaints

Reported By: Alen John Mathew

Contact information:
Awok.com
awok.com United Arab Emirates

I purchased the item on 05/08/2017 and on receipt understood the product is a damage piece.
Tried sending a mail to sales@awok… and got a ticket number, however none contacted myself and when i contacted their support team, they have no idea about the complaint.

i was asked to go to their site and raise a complaint, however today (being the second day of delivery) still the status shows, out to delivery. and hence cannot raise a complaint.

The support service officers, both Shilpa & Syed – both are impolite and not willing to help the clients.

i have been a frequent buyer from Souq.com and have never encountered such an issue.

the worst service ever.