Awok.com – refusing to deliver the missing item which should have been part of delivery

Awok.com Reviews & Complaints

Reported By: sjdeepak

Contact information:
Awok.com
DUBAI, United Arab Emirates

awok.com
AWOK sold a karaoke speaker but without mike and they refused to entertain the complaint though they agreed it should be part of delivery.
They mentioned I should check it in front of delivery guy who had left
in jiffy after delivering not even verifying my identification . I had raised a formal complaint with AWOK which they responded after 5 days asking me to upload photo after which it would be addressed within next day.

I uploaded the photo same day and called the complaints servicing guy myself next day who responded very arrogantly and said the missing item cannot be delivered as it is my mistake for not having
checked by unpackaging the delivered item then and there.

when i warned him of complaining to consumer complaints section
he responded very arrogantly and said do whatever you want and complain anywhere they don’t care.

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