bagittoday.com – Product not received

I had purchased 1 set of F&D A520 speakers from http://www.bagittoday.com/ vide order no. 33205286 on 28th Aug 2013 by paying Rs.2099/- through my credit card. Same was supposed to be dispatched within 7-10 working days. But I have still not received the same. The company keeps telling me that the product is out of stock but they do not assure me of any refund. It is not possible to wait indefinitely for the product. I would like them to refund the sum of Rs.2099/- to my credit card account. I do not want any online credit note because I do not wish to buy anything from the website. i have maid several contacts with the website via phone calls and emails but no result