BookOtrip.com – Refund of ticket not initiated

Reported By: Tanmoy Dey

Contact information:
BookOtrip.com New Delhi

I had booked a ticket through BookOtrip as a guest (without creating an account). The ticket was canceled by Indigo Airlines and the amount Rs. 13785/- was refunded to BookOtrip.com on 10th Aug ’21. Indigo customer support mentioned that the amount will be refunded to me by BookOtrip. However, 4 days have passed and I have not received the amount. I have added the screenshot of the refund status from Indigo which mentioned that they have refunded the amount to BookOtrip.com. I have also added the ticket that I had booked through BookOtrip.com. The details of the ticket, date, the amount could be found in the attachment.

PNR – WJZ4YV
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