Cellspare.com – Faulty spare part for LG Stylus2 delivered twice; Returned; Not giving refund or Answering Calls properly

Reported By: Lenikumar Joseph

Contact information:
cellspare.com 8 Samta Complex Relief Road Ahmedabad.380001. India. Tel: +91-7925507147 AHMEDABAD, India (8 Samta Complex Relief Road Ahmedabad.380001).
www.cellspare.com

Refund Request order no132967
to;- info@Cellspare.com
Order No:-132967
Order Date:-2020 July 23 time 22:43:08
Customer phone no 8301073513.
You sent spare part 3 times. First 2 were damaged when received. First on 28/07/2020 Sent back on 01/08/2020 received by seller on 05/08/2020. Sceond sent on 06/08/2020 Again arrived damaged Returned on 12/08/2020.Received by seller on 20/08/2020. Refund requested by e-mail on 22/08/2020 but seller ignored request and sent spare part 3rd time
3rd time received on September 4th; sent back without opening on 5th September because phone already repaired by local service person who got spare from other source. Seller received it on 11th September.Talked Over phone before sending item back. Seller promised to refund Rs.4050.
No refund yet. 12/10/2020 talked over phone. Cellspare staff say return item not received. Sent proof of delivery to Munaf Bhai by DTDC courier as attachment with e-mail on 14/10.2020. Again spoke on phone after e-mail with Mr. Aman who says the amount will not be refunded.
Please refund to
Account number 0489053000016786
Name:Dr.CELINRAJ.S
IFSC Code: SIBL0000489
SOUTH INDIAN BANK, Oddanchatram
Please refund urgently
Dr.Lenikumar
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How to file a complaint against cellspare.com 8 Samta Complex Relief Road Ahmedabad.380001. India. Tel: +91-7925507147?

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* Get refund / replacement / damages from cellspare.com 8 Samta Complex Relief Road Ahmedabad.380001. India. Tel: +91-7925507147.

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