Reported By: Janak Parikh

Contact information:
Club Mahindra Holidays Anand, Gujarat
www.clubmahindra.com

I am a member of Club Mahindra since last more than 24 months but not able to utilise a single holiday due to lot of constraint in getting booking of a desired resort.
I was promised by your sales representative at the time of taking my membership that i will never find a difficulty in booking as;

1. they i.e. the sales representative (Mr.Pinkesh) and his superior (Mr.Hriday Solanki) are always available on phone and they will definitely get booking done as and when i want.
But now none of them are even picking my phone calls nor responding to my sms / what’sapp messages.

2. booking can be done online with higher season / higher unit and accordingly holidays will be debited.
But system is not allowing me to book in higher season even though units are available.

Now i am tired of calling your representative and his superior. I am worried and fed up that how i can continue for 25 years in this situation.

I therefore request you to guide me for cancellation of my membership for Member ID: 2782254. And its refund too.

Expecting a favorable reply immediately from you.

Thanks & Regards

Janak H.Parikh