Country Vacations Reviews & Complaints
Posted On: 22/09/2016
Reported By: edla sravanthi
Contact information:
Country Vacations
Hi Team,
My Name is Sravanthi and I went with my husband to CV and had following experience:
On 31st July I got a call saying that I won a gift from lucky draw (we filled some coupons in SPAR hyper market in SLN Terminus Kondapur). They told us to come around 3:30 PM to collect gift after some presentation at NSL Brand factory mall, Kukatpally near Sujana Forum Mall,Hyderabad.
Country Vacations team invited us inside and gave a brief introduction about their company and gave us an offer of 1,75,000/- package for 30 yrs international visits with maximum of 8 people and 150 sq yards of free land in the outskirts of the Hyderabad city. But we were supposed to decide and give our decision on same day. We were ok with the deal and as it was from Country Club (Country vacations is a division of country club) and paid 85000/- using my HSBC credit card and for the rest we decided to use my wife’s credit card which she didn’t bring to the venue that time.He also said that their is no processing fee or interest levied on the money we paid but there is an interest rate of 13.5% levied for 12 months which is not acceptable. So they decide to come home and take the rest of the money after we reach home.
After reaching home, we had a look at country vacations review and were shocked and realised that we were deceived and they looted us badly. So we called up the representative (Santosh) with whom we made the deal and his manager too (Anil chaudhary) to cancel the deal as we have decided not to proceed further. We have sent a mail to customer care as well to cancel our membership process as we decided to not proceed further even before getting CV membership ID.They didn’t give proper resolution for us at that time , I got a call on Monday again for balance payment remainder , I said that we are not going to pay the balance and would like to get our paid amount (85000/-) repaid back to us.
We went to the venue again on Tuesday (2nd August) at around 3:30 PM to follow up, we told them that as we didn’t pay complete money for the package, we would like our money back as we got very bad feedback about your company. They were not ready to help us and once they said they need 1 yr time, then 6 months, their customer care executive said 3 months cooling period to return money. I told them clearly that the cooling period is only 10 days and you are asking for 3 months which is way too much. Then he said he need time till next monday (8 August 2016). But we felt that he is just buying time and we are very much worried about our money.
There were many customers who complained against Country Vacations and country club too. Please find attached links to have a look at the damage they have created till date. ICICI and HDFC banks also withdrew their connection with this company and got the refund for the victims of this fraud.
It is my sincere request to have a look at below links which gives a brief view about country vacations and how they trick the customers in to buying their deals for your reference:
http://www.deccanherald.com/content/16711/content/217419/F
http://countryvacationscheat.blogspot.in/2012/08/how-i-got-back-my-money-from-country.html
http://www.grahakseva.com/topic/country-vacations
http://www.legallyindia.com/Direct/project/detailproject/952-nightmare-experience-file-a-consumer-forum-complaint-against-country-vacations
https://www.facebook.com/CountryVacationFraud/
https://www.facebook.com/Country-vacation-cheating-hyderabad-468097539906231/
Please help me in getting my money back.