Craftsvilla.com – CRAFTSVILLA – Material not delivered

I have purchased on lahenga online thrugh craftvilla.com & transfer the fund of rs 2740 through purchase date 26th jan 2015 , Transaction No: 100382899, Shipment No: 100268906, payment has been done throgh SBI credit card at shipping address – Address of customer:
SUSHIL KESAHARWANI
SI 023, GAURI GARDEN, GAURI NAGAR,
NEAR GARRAGE CHHACK, PURI ROAD
BHUBANESWAR, Orissa, 751002
India
T: 8984080920

as per site they assured for delivery of the product by 05 feb 2015. but till date i could not recieced the material, neighter he is responding on phone nor relpying my mail .
please look into it & process the legal action & ensure to return back my money.

Online site detail is as below

Site Name – Craftsvilla.com
Customer Care No -08080622233
Customer care mail id – [email protected]

Reciept is as below –

PAYMENT METHOD SHIPPING METHOD
Credit Card / Debit Card / Net Banking – International Credit Card Accepted Shipping – Standard Shipping
DESCRIPTION SKU CODE QTY RATE TAX DISCOUNT AMOUNT
PRIYANKA KALISTA MBOLL65582390910 1 Rs. 2,590 Rs. 0 Rs. 0 Rs. 2,590
AGST VAT TOTAL QTY 1
Sub Total: Rs. 2,590
Shipping & Handling: Rs. 150
Order # 100382899 Page 1 of 2
http://www.craftsvilla.com/sales/order/printShipment/shipment_id/269079/ 3/17/2015
Grand Total Rs. 2,740
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Order # 100382899 Page 2 of 2
http://www.

Customer detail is as below –

Name – Sushil Keshawrani
Address- Bhubaneswar (Odisha)
Cell No – 8984080920
Mail ID – [email protected]

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