Craftsvilla.com – Not sending my order

Dear Sir/Madam
I ordered for a suit on craftsviila.com for an amount of aroun 2100 last month but after one month I have not been given the details of the shipment. I am writing again and again but nobody there is caring for it. They are not telling me what should I do just i am being made fool by emails. Please help me to get my order as whatever suit i pick they say it is out of stock. Here are the details of my order
hipped By Tracking Number
tirupati 2465187621
Below are details of your Shipment #101096053 for Transaction #101472351

Image Item Sku Qty Unit Price Prices
Sayali Bhagat Georgette Beige Semi Stitched Anarkali Suit
MRISE89348257990
1 Rs. 0 Rs. 0
Sub Total: Rs. 2,099
Shipping Charges: Rs. 120
Grand Total: Rs. 2,219

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