Eureka Forbes – vacum cleaner delivered by no further action by sales personnel

End sept. 13 I have booked a vacum cleaner of Eureka Forbes and made full payment. item has been delivered within a week, but as of now the company has not botered to give demostration for my starting to use it. thus it is lying idle for over a month. their engineers are not responding inspite of my repeated calls. only during my out of station for a week they called up but since then no one is bothered. there seems to be no complaint cell in this company – only service calls can be logged.

My address : B-1 Anjanadri, 33/16 Civil Aviation Colony, Nanganallur

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  1. Dear Customer,

    Please accept our deepest apologies for the trouble and inconvenience we have caused you regarding the issue with your water purifier.

    We deeply value your relationship with Eureka Forbes and wish to provide you with the best solution to resolve your issues as soon as possible. Please give us a chance to serve you better.

    In order to solve your issue and prevent this problem from occurring again, we require your cooperation.

    Please share your contact details/complaint no with us.

    Our customer service personnel will address your issue immediately.

    If you have any queries about our product and services, please feel free to write into us at [email protected]

    We once again are truly sorry for the trouble you had to face.

    Regards,

    Eureka Forbes Team