First Gulf Bank [FGB] – negligence

First Gulf Bank [FGB] Reviews & Complaints

Reported By: raj4u

Contact information:
First Gulf Bank [FGB]

I had closed my personal loan some three months ago but my clearance letter is not ready yet. Several complaints have been lodged with the customer care and branch and until today no response or followup from bank. I had written to FGB atyourservice which went in vain as there is no response from the bank.

Whenever I call the customer care I get the same message that a mail has been sent to the branch for immediate action. More than 7 complaints til now and there is no followup call till date. An useless service request is raised every time I call them just for formality. SR10208060

My Account details:
Loan No: MG1413400058

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