This complaint is in reference to Order No. Order #590978MO149EA555 which was placed on on October 1,2013.
This order was shipped [Shipment No. #3JA2013325] on 10/01/2013 8:36PM & reached Lucknow on 10/05/2013 11:37AM; the expected date of delivery [as claimed by Firstcry was 06-10-2013].
The Order is Out for delivery from 10/08/2013 12:51PM on their portal

Now we have been calling their customer care since Monday i.e. 7-Oct-2013 and every time they claim that the order would be delivered to us by the EOD, but they fail to do so.

They have been giving us false claims from past 3 days for this particular order.

We needed the diapers for our baby which were almost out of stock, because of these guys we had to purchase them again from the market, which doubled our task & also turned into wastage of money because of repeated purchases of the same item.

The customer care executives we interacted with [The one’s we remember] are :
Deep Kalita
Shruti Gupta
Mohsin Shaikh

My Full Details
Anwar Sakeena Naqvi
[email protected]

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