Flipkart – Delivered Different product but no help from customer support.

Flipkart Reviews & Complaints

Reported By: msdrgrm

Contact information:
Flipkart

I ordered honor 8 from flipkart. They delivered me on 25 August. I received a different honor model, model Name NEM-L22 in the box of honor 8. Then I registered complaint against this but they declined my request multiple times. Then I called to customer support and requested for complaint registration again. Then they registered my complaint and ask me for 48 hours. I called after 48 hours they again ask me to wait another 24 hours. Again this again and again. Today 9 September and I waited more then 12-13 times 24 hours and they again asked me to wait for 48 hours.
Then they sent me a message “Sorry, the seller is unable to fulfill your return request.
Now i’m little insecure about this.
Please help me and resolve my problem with flipkart.
Order ID OD110024291997064000.

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