Floralgiftstoindia.com – Negligence in delivery of cake to my son on his birthday

I had on 15.09.2013 placed an order vide No. 19617053 for a birthday cake to be delivered to my son studying in Coimbatore and i had also paid for the amount vide net banking. The status on that date was processing and the status now is pending. I wonder what is the type of service they provide. No action taken to refund the money also.
The should be put behind for cheating people

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  1. Dear Sir/madam

    We are sorry to note the grievances quoted by you herein, but we need the proper order tracking id to re investigate your order case. Plz do send mail once more we will check and revert the case accordingly

    Regard
    Customer Support
    Floral Gifts to India