FlyDubai Reviews & Complaints

Reported By: Riannenedeen

Contact information:
FlyDubai
Dubai, United Arab Emirates

I was in a flydubai flight last night going from dubai to madina with flight number FZ0899.. as I approach my luggage, I took it down from the conveyor then I noticed that my luggage isn’t working the way it should be.. so I checked what was wrong and found out that one out of four wheels was broken not to mention that the luggage was new and was bought for that particular trip. Please ask your people or staff/s to be mindful, for luggages are not meant to be “disposable”.. I am so dissapointed with the services starting from the check in counter wherein we had to wait for more than 2 hours just to check in but I didn’t mind about it cause its a technical issue and I understand but my issue about the luggage is really what made me very upset. These things could have prevented if they just a little extra care.. like what I said luggages are not disposables and even if we buy the most durable and expenssive luggages if your staff/s will jot habdle our belongigs properly it will really cause a disaster..