FlyDubai Reviews & Complaints

Reported By: Cristina Stenegard

Contact information:
FlyDubai
Dubai, United Arab Emirates

Hello I was a passenger on flydubai from Bucharest to Dubai FZ 798 initially scheduled to depart on 31 March. My booking ref is YDK0XK, 3 passengers, cristina ganea, Jonnie Stenegard and our son Cristoffer Stenegard ganea. Flight was canceled on the day, and rescheduled on 1 April. We were initially told 5 am to then receive an email stating 6.30 am and we have actually departed at 830 am. What was initially claimed as technical problem as the reason for cancelation was then turned into a paperwork issue. It was extremely disorganized and distressful and I am claiming compensation of 1000 usd per person, as this is the allowance stated in our travel insurance purchased with flydubai for this itinerary is.