FlyDubai Reviews & Complaints

Reported By: MMMS25

Contact information:
FlyDubai
Dubai, United Arab Emirates, Australia

flydubai.com

Hi, we were on the flight EK2220 from Dubai to Belgrade Nikola Tesla, they have lost our baggage, we were meant to book another flight to go to my nephews wedding which will be held on Friday and should have been there today/tonight now because our luggage conveniently had been lost this had caused us to not only have to pay for accomodation for the night I hope only which I want to be compensated for, my husband has his Blood pressure medication In there which he has to take on a daily basis, we have absolutely nothing to wear, had not showered or have no toiletries or clothing/ if I have to say underwear to even get changed in at all and our flight had already been originally diverted from Melbourne to Singapore due to a medical emergency, so you can see my frustration right now, we have nothing at all and now we have to stay a night here to await our baggage with nothing and to cause even more inconvenience regarding this wedding we have flown over 8, 000 miles for! To say I’m disappointed is saying this lightly I want my luggage back ASAP and I want to be completely compensated from the expenses I’ve had to take out to buy some decent clothing to change in, medication, toiletries, accomodation for all this inconvenience I’m not happy at all I’m exhausted and this was not a good start to the trip at all, I will otherwise be forced to take further action!

Details –
STEFICA MATEJCEK AND MIROSLAV MATEJCEK
FLIGHT booking reference # K6HY8S
Flight/Airline # EK2220
File number for lost baggage – BEGFZ11310
Contact is – +61422744733
Or ‭+61 400 256 752‬

The business –
Flydubai Head Office
Dubai International Airport, Terminal 2,
PO Box 353, Dubai, United Arab Emirates

Flydubai Customer Service
Phone: +971 600 544 445 (general)
Email: [email protected] (for cargo queries)
FlyDubai