FlyDubai Reviews & Complaints

Reported By: Fannie Impang

Contact information:
FlyDubai
Dubai, United Arab Emirates

I have lost 1 baggage from 3 baggages I checked in while travelling from Dubai to Alexandria on 17th July 2017. All my important things and documents are inside that bag. I am 7 month pregnant, I don’t have clothes even underwear with me because all my things are in that bag. The worst thing is, Flydubai sent us another bag and we went back to the airport which is 1 and half hours just to find out we wasted time and taxi fare. The staffs are unprofessional, no mercy, not caring for the passengers. I am tired and it’s almost 2 weeks now waiting for my things. My days are ruined, I have to endure the situation. I lost the biggest bag which contains all what I need. I read the flydubai reviews from the internet and I was shocked to find out that there are many lost baggages and stolen goods. I hope to receive my bag because even if flydubai compensate for the lost baggage, it’s not enough to bring the things inside that bag. So frustrating and so upsetting. All this drama in Flydubai Airport mean staffs are not professional or well trained. No appropriate system. CEO must be aware about these things. Although the tickets are cheap, it doesn’t mean they can jeopardize the belongings and safety of their passengers. I hope no one else suffer like us.