FlyDubai – Service

FlyDubai Reviews & Complaints

Reported By: Manoj Balaji Patki

Contact information:
FlyDubai
Dubai, United Arab Emirates

Hi I travelled by Fly Dubai flight FZ 712 from Tbilisi to Dubai via Business class seat no.3F Name Manoj Balaji Patki on 06th October 2017. I was wearing a black coloured semi leather weather proof jacket. I kept on next seat to me after boarding as the seat was empty. Fly Dubai airline staff said that I will keep the Jacket on hanger behind me. I allowed. When arriving at Dubai I forgot to ask staff about my Jacket but even the Staff forgot to return me the Jacket. I have a connecting flight at 10:45 pm boarding. I realised after crossing the security, so asked several officers but no correct guidance was given. I even went to boarding gate F2 business lounge where staff was rude and didn’t want to listen to my problem where Fly Dubai in flight staff was equally responsible for not returning my Jacket. Ultimately the information desk personnel helped me connect to Fly Dubai staff to convey that my Jacket is lost in flight FZ 712. I am waiting in lounge infringer gate F12. Waiting to get positive response and my Jacket…

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