FlyDubai – was not able to redeem the refund coupon

FlyDubai Reviews & Complaints

Reported By: Kurien Joseph

Contact information:
FlyDubai
Dubai, United Arab Emirates

Dear sir,
I cancelled my flight due to non availability of flight on my change date, on 10th January 2018 and received a voucher ( no: KGYJGS) Voucher issue date:10-Jan-2018. The amoun received through Voucher was AED 245 while I booked the ticket for more than 650 AED. This cannot be used for booking of other people and I never had a flight according to my schedule after the issue. For the same reason, I was not able to redeem the amount till date and the validity of the voucher expired yesterday. There was no reminder also. Please refund the amount in to my credit card or extend the validity for six more months so that I can use the amount with out lapsing it. Please allow also to use it for some others also if my schedule does not match your timing.

I hope Fly dubai will resolve the issue in a fare manner so that I cannot lose the entire amount I used to book flight on Fly dubai

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