Goibibo – Bus Tickets booked, amount debited but not getting mail or seat number confirmation. Refund amount not credited to account

Reported By: Vijay Desai

Contact information:
Goibibo

I have booked two bus tickets from Pune to Nashik. Amount debited from my account but not get any confirmation mail/msg from Goibibo.
Traveler agent confirm that no booking done on my name. So i have to get my refund from Goibibo. Customer number provided by them is useless no query solved by them.

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