Reported By: Vinay Singh
Contact information:
Goibibo
Bangalore, Karnataka
.PNR No: Amount Transaction ID: Date of Refund from Airline
JQMYPR 3,373.00 370315345 05/10/2020
TKZFHJ 3,626.00 373119564 04/11/2020
VKWGJW 20,238.00 372746630 29/10/2020
MLCMQT 21,756.00 373431212 04/11/2020
The above are my flight booking details thru Goibibo on Indigo Airlines. As advised by the APP GIA I spoke to the airlines for refund as the condition to travel was very stringent and 3 of the passengers were above 70 years old and had no choice also due to the time restriction of travel booking.
As per the mails sent to me by Goibibo JQMYPR amount was refunded on 26/10/2020, VKWGJW amount should have reflected in my acoount between 07-10/11/2020 and MLCMQT will reflect in my account by 15/11/2020, but to my dismay both the amounts are not reflecting and have no way of contacting Goibibo via phone, email or thru the APP Gia as Gia is responding as ” Uh-oh! Something went wrong while fetching that information. Please type ‘hi'” from the past 5-6 hours.
In these circumstances it is very frustrating cause you are not able to talk to anybody and you are totally in the dark because all your planning of Diwali has gone haywire and nobody seems to bother to attend and assure you that nothing is wrong.
Sir, I request you to kindly step in and resolve this issue as I am in urgent need of the funds and this is my only hope.
Thanking you,
Regards,Lakshman Vinay
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